Account and Access Management

Overview: This service is used to request service accounts, elevated access accounts, roles based security groups, password reset and Multi-Factor Authentication.

 

Benefits and features: Secured used access to resources such as servers, file shares, email, Office 365 and various other online applications.

 

Who is eligible to use the service: District Users, Departments and Campuses

 

How to request access to the service: Submit a Service Request via Support Portal

 

Related services: Server Hosting, File Shares, Email

 

Escalation contacts: Customer Service Center

 

Escalation procedure: Please reference Service Request/Incident number during escalation.